At Pebblepie, we aim to deliver your orders safely and on time. Please read our shipping policy below to understand how and when your orders will be delivered.
1. Order Processing Time
- All orders are processed within 1–3 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive an order confirmation once your order is placed successfully.
2. Shipping & Delivery Timeline
- We currently ship across India.
- Estimated delivery time is 3–7 business days after dispatch, depending on your location.
- Delivery timelines may vary due to courier partner delays, weather conditions, or unforeseen circumstances.
3. Shipping Partner
- Orders are shipped using our trusted logistics partner.
- Tracking details will be shared via email or SMS once your order is dispatched.
4. Shipping Charges
- Shipping charges, if applicable, will be clearly displayed at checkout.
- Any additional charges (such as remote area delivery fees) are applied by the courier partner and shown before payment.
5. Order Tracking
- Once your order is shipped, you will receive a tracking link to monitor your delivery status.
- Please allow some time for tracking updates to reflect after dispatch.
6. Delivery Address
- Please ensure that the shipping address, phone number, and other details provided at checkout are accurate.
- We are not responsible for delays or non-delivery caused by incorrect or incomplete address information.
7. Undelivered or Returned Orders
- If a delivery attempt fails due to customer unavailability or incorrect address, the courier partner may attempt redelivery.
- In case the order is returned to us, additional shipping charges may apply for reshipping.
8. Damaged or Missing Items
- If your order arrives damaged or with missing items, please contact us within 48 hours of delivery.
- Kindly share clear photos or videos of the package and product to help us resolve the issue quickly.
9. Changes & Cancellations
- Orders can only be modified or cancelled before dispatch.
- Once shipped, changes or cancellations are not possible.
10. Business Information
Registered Business Name/Legal Name: Pebblepie Fashion LLP
Registered Business Address: 03, 2nd Floor, Adarsh Industry, Sahar P & T Colony, Andheri East, Behind Cigarette Factory, Mumbai, Maharashtra, India, 400099
Email: contact@pebblepie.in
Phone: +91 9004278767
11. Contact Us
If you have any questions regarding shipping or delivery, please contact us at: 📧 contact@pebblepie.in
